P. Jean Baker

American Arbitration Association
Washington , DC


Ms. Baker provides daily oversight of AAA’s Commercial Division activities in NJ, PA, DE, MD, VA and Washington, DC. Ms. Baker routinely conducts presentations for public and private sector audiences, both domestic and international, on a variety of ADR-related topics, assists large and small businesses with the design and implementation of commercial ADR programs, and serves as a mediator and trainer for AAA on special projects. In addition to authoring numerous articles, Ms. Baker is Co-Editor of the ABA Section of Litigation’s ADR Committee Newsletter, Conflict Management. Ms. Baker has taught ADR courses as an adjunct law professor at Georgetown University and Catholic University. Her inclusion since 1996 as an ADR professional in Who’s Who in American Law serves to highlight Mr. Baker’s contributions to the practice and theory of Alternative Dispute Resolution.


Ms. Baker received her Juris Doctor degree from California Western School of Law, a Master of Business Administration from Northeastern University and her Bachelor of Science degree (summa cum laude) from Wright State University.


In addition to her legal background, Ms. Baker held a variety of management positions at the following major corporations: General Electric, Racal Dana, and Fluke Manufacturing. She was included in the Silver anniversary edition of Who’s Who in American Women and the Diamond anniversary edition of Who’s Who in America.