Education Services

Litigant Psychology - Surprising Findings of an Empirical Study

Session ID: 15PRW035

  • Date

    Always Available
  • Duration

    Self Paced
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Registration Status: OPEN

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Registration Fee
Price (USD)
Complimentary FREE

Online Course

Recorded Webinar

Faculty and Summary

45 Minutes

What do parties really think about dispute resolution procedures such as judge trials, jury trials, arbitration, mediation and negotiation? Do they prefer judge trials or jury trials? Under what circumstances do parties want to be present at settlement negotiations along with their attorneys? How do they compare mediation with arbitration? Does the confidence that parties have in their cases factor into what procedures they want to use? Do they expect to use certain procedures more than others? Do repeat players view dispute resolution procedures differently than first-time parties?

The surprising findings of the largest empirical study to date of how parties perceive and compare such procedures at the start of their cases can help to answer these and other questions.  

In this 45-minute recorded webinar, you will learn the results of the aforementioned study and how its findings can help you correct common misperceptions about legal procedures, better counsel clients about their dispute resolution options, better predict the expectations of opposing parties, and shape ADR programs to attract litigants and meet their needs.

Areas covered include:

  • introduction to the multi-jurisdiction study of litigants/parties;
  • party preferences, including description of common procedures that were evaluated;
  • party expectations;
  • psychological factors that play a role in shaping perceptions about dispute resolution procedures.

WHO WOULD BENEFIT FROM THIS PRESENTATION – Arbitrators, advocates, judges, human resources professionals, policy-makers, and anyone interested in dispute resolution.

^ A link to this recorded webinar's supplemental material appears above at left.  You may download the materials once you have registered for the recording.

This program does not qualify for the AAA's annual Arbitrator Continuing Education (ACE) requirement. 


Launching the Course After Registration

If you register for this free recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course. LE WITH SAFARI.

CLE Information:

CLE is currently not offered on AAA recorded webinars.  Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.


Please contact AAA Education Services at or 212-716-3977.