Impasse: Mediating in the Red Zone

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Session ID: 16PRW003

Registration Status: Open

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Registration Fee
Price (USD)
General $100.00
AAA Panelist $90.00

Note that, where permitted by law, a 3.5% surcharge will be assessed on payments made by credit card; all such processing fees are non-refundable.


Online Course

Recorded Webinar

  • Date

    Always Available
  • Duration

    Self Paced
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Faculty and Summary

Rebecca Callahan
Rebecca Callahan

Callahan Dispute Resolution
Newport Beach, CA

Lynne Stern
Lynne Stern

New Orleans, LA

90 Minutes

As in a football game, even when you’ve advanced the ball with relative ease, there comes a point in every mediation where neither can side can or will make another move – a classic “goal line stance.” Facilitating negotiations after the parties reach such a stalemate requires special skills and techniques.

This 90-minute webinar focuses on strategies and techniques mediators can use to build settlements and break through or help parties navigate around impasse in mediation.

Among the areas examined are—

  • What is impasse and what causes it at mediation?
  • Techniques for moving beyond obstacles, including old standbys; impasse strategies for early in the negotiations; impasse strategies after considerable effort; and impasse strategies for late in the game.
  • Whether there are ethical limits to how persistent a mediator should be.
  • Settlement building – analytical and non-analytical input by mediators.

Mediators and mediation advocates who register for this presentation will come away with broader insight into the causes of impasse so as to better avoid them, tips and techniques for navigating through impasse, an understanding of current ethical issues surrounding mediator treatment of impasse, and settlement building techniques that can reduce the likelihood of impasse.

WHO WOULD BENEFIT FROM THIS PRESENTATION – Mediators, advocates, academics, and anyone interested in the dynamics of the mediation process.

What others are saying about this presentation...

Best webinar on mediation I have attended!  Number and range of suggested techniques was excellent.  Great reminder of techniques I once knew and utilized, but have somehow dropped along the way.

Presented good, practical suggestions for mediators' and attorneys' use.

First rate presentation by two mediators who have thought through why impasse occurs and what works to get by it.

^ A link to this recorded webinar's supplemental material appears above at left.  You may download the materials once you have registered for the recording.

This program does not qualify for the AAA's annual Arbitrator Continuing Education (ACE) requirement. 

Launching the Course After Registration

If you purchase this recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course. 


CLE Information:

CLE is currently not offered on AAA recorded webinars. Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.


Please contact AAA Education Services at or 212-716-3977.