Education Services

90 Minutes

Most complex commercial disputes settle before awards and judgments. Yet, in court and often in arbitration, today’s litigation community often resists serious settlement negotiations before engaging in extensive, costly document and expert discovery.  These activities often result in substantial delay, increased animosities, and destruction of valuable relationships.   

The Guided Choice Process, the newest mediation innovation, offers a means to achieve earlier settlements, reducing the time and cost of dispute resolution, and increasing user satisfaction. In this 90-minute recorded webinar, an experienced faculty* shows you how following the Guided Choice blueprint can lead to better outcomes.   

During this program you will learn—

• how to convince parties to use a facilitated collaborative information exchange using  mediation, rather than  resorting to adversarial court/arbitration discovery processes; 
• why negotiation impasse is not a reason to terminate a mediated settlement process;
• the human factors that cause even the most entrenched disputants to settle; 
• why settlement negotiation should occur after a mediator’s  confidential diagnosis  of the cause(s) of impasse;
• why a mediator’s conflict diagnosis is important to the recommended mediation design process;
• how the Guided Choice is initiated;
• how to find Guided Choice mediators.

Mediation is not an event—it is a process that needs to be customized to the particulars of a dispute. The Guided Choice webinar will show you how.

WHO COULD BENEFIT FROM THIS WEBINAR?

• Mediators who wish to enhance mediation results and distinguish their practice by promoting the use of Guided Choice to provide value to users.
• Litigators who wish to resolve disputes earlier, at less cost, and with increased client satisfaction and perceived value.
• In-house counsel who are struggling to reduce the transactional costs of dispute resolution.
• Academics and mediation instructors who are interested in incorporating the latest promising mediation process developments in their courses.

What People Are Saying About this Program

A significant breakthrough in the process of mediating more complex matters in which parties are represented by experienced counsel.

I mediate cases from time to time, and this webinar expanded my ideas of what can be done to achieve agreements in difficult cases.  I recommend it.

This program does not qualify for the AAA's annual Arbitrator Continuing Education (ACE) requirement.

If you purchase this recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course. 

THIS COURSE IS COMPATIBLE WITH SAFARI.

============

*The views expressed by panelists in this webcast are not necessarily those of the American Arbitration Association, Inc.  The American Arbitration Association, Inc. assumes no responsibility for the content and materials presented by speakers during the webcast.

Summary

CLE Information:

CLE is currently not offered on AAA recorded webinars.  Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.

Questions?

Please contact AAA Education Services at AAAEducation@adr.org or 212-716-3977.