Grievance Processing - Contract Administration

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Session ID: 20PRW008

Grievance Processing - Contract Administration


Registration Status: Open

Registration for this program closes on

Registration Fee
Price (USD)
General $50.00

Online Course

Recorded Webinar

  • Date

    Always Available
  • Duration

    Self Paced
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Faculty and Summary

Terry Bonnette
Terry W.Bonnette

Nemeth Bonnette Brouwer, PC
Detroit , MI

Jeanne Charles
Jeanne Charles

Pembroke Pines, FL

Teri Valdes
Teri GuttmanValdes

Coral Gables, FL

1.75 Hours

In this presentation, participants will learn from an experienced faculty about the important information and the essential facts needed to understand and administer the contract.  The faculty focuses on the following topics: 

  • Contract Interpretation:  An Overview
  • Problems in Contract Interpretation
  • The Theory of Management Reserved Rights
  • Management Rights Clauses
  • Determining Past Practice
  • An Analysis of a Grievance – Bargaining Unit Perspectives and the Art of Interpreting the Contract

Some of the questions addressed by the faculty are:  What are the reasons for ambiguous contract language?   What are the perspectives from Union and Management on the theory of management reserved rights?     What are the guidelines for custom and past practice?  What are the general rules of interpretation applied by Arbitrators? 

Who Should Attend?

Labor and management representatives in both private and public sectors, including union representatives, human resources professionals, supervisors, employee relations staff, attorneys, shop stewards, business agents, and individuals who assist advocates in the preparation and presentation of evidence for labor arbitration cases.

Launching the Course After Registration

If you purchase this recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course.  


CLE Information:

CLE is currently not offered on AAA recorded webinars.  Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.


Please contact AAA Education Services at or 212-716-3977.