Education Services

Commercial Insurance ADR 2020

Session ID: ED7120001O

Commercial Insurance ADR 2020


  • Start Date

    March 12, 2020 6:00 PM (EDT)
  • End Date

    March 12, 2020 6:00 PM
  • Duration

    0 days
Registration Closed
Registration Status: CLOSED

Registration for this program closes on March 11, 2020 5:00 PM

Registration Fee
Price (USD)
General $50.00

Refund Policy

Refunds (less a $25 processing fee) are available if a written cancellation request is received no later than 10 business days before the start of the program. Substitution of attendees can be made at any time.


AAA-ICDR Dispute Resolution Center
150 East 42nd Street, 17th Floor
New York, NY  10017

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Faculty and Summary

Insurance companies traditionally have favored arbitration over courtroom litigation as a forum of dispute resolution, largely due to confidentiality, limits on appeal, a forum where precedent is not created, and the availability of a specialist to adjudicate a dispute rather than a jury.

Commercial policyholders, generally speaking, tend to favor juries and the appellate process over arbitration’s confidential nature and arbitrator’s expertise. Most concerning, above all, to policyholders is whether arbitration will take place before an unbiased arbitrator. One preconception is that some arbitration clauses are stacked against a policyholder by requiring that panelists have years of industry experience. Added to that is an increasing worry for policyholders having their dispute heard against “repeat players.” The views of insurance companies and policyholders may be becoming closer aligned with the increasing importance of cyber-insurance and the significance of confidentiality.

With the incorporation of presumptive ADR in New York (and AAA Storm Sandy mediation program), parties should consider mediation as an important dispute resolution method for insurance disputes.

A panel represented by insurance organizations, policyholder advocates, law firms, AAA panelists, and the AAA-ICDR explores what is at the core of the negative attitude policyholders hold toward using ADR in their insurance disputes. What mechanisms are currently in-place to address the repeat player issue in the insurance arbitration context and how else can the appointment or selection process of a chairperson insure a fair process to all?

Attendees will

•Gain an understanding of issues unique to domestic and international insurance coverage disputes.
•Learn about issues unique to insurance coverage.
•Examine panel composition, including diversity concerns.
•Discuss recent developments promoting specialized rules and qualifications for insurance arbitrations.
•Consider best practices for keeping the door open to mediating insurance coverage disputes.

There will be a reception at the conclusion of the program.

As part of its long-standing, ongoing educational mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration. Scholarship eligibility is limited to students, government workers, retired professionals, arbitrators/mediators who are no longer active on the AAA roster, and others as may be determined by the AAA. To request a registration fee scholarship, please send an email to Include your current position and affiliation, and a brief description of the basis for your registration fee scholarship request. The American Arbitration Association reserves the right to grant or deny any request based on the information provided by the requesting individual and available space in the program.

If you are an AAA Panelist please note this program does not satisfy your annual Arbitrator Continuing Education (ACE) requirement. For 2020, only the complimentary online ACE 20 - Cyber Security: A Shared Responsibility program will satisfy the annual ACE training requirement.


CLE Information:

West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association. CLE credit is offered for this program in New York. Credit amounts vary by attendance verification and jurisdictional rules and cannot be confirmed in advance of the program.


Please contact Jeff Zaino at or 212-484-3224.