Business Essentials - Starting, Establishing and Growing Your Dispute Resolution Practice

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Session ID: 17PRW022

Registration Status: Open

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Registration Fee
Price (USD)
General $100.00
AAA Panelist $90.00

Note that, where permitted by law, a 3% surcharge will be assessed on payments made by credit card; all such processing fees are non-refundable.


Online Course

Recorded Webinar

  • Date

    Always Available
  • Duration

    Self Paced
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Faculty and Summary

Reginald Holmes
Reginald A.Holmes

The Holmes Law Firm
Pasadena, CA

Merriann Panarella
Merriann M.Panarella

Arbitrator, Mediator, Consultant
Natick, MA

120 Minutes

In the last decade or so, the alternative dispute resolution (ADR) field has grown enormously. During this same period, the number of professionals servicing this growth has increased exponentially. This is wonderful news for those supportive of parties’ rights to privately resolve their disputes in the manner best suited for them. This growth, however, presents challenges for current and aspiring arbitrators and mediators. The days of an aspiring arbitrator/mediator retiring from the bench, a law firm practice, or a corporate position, hanging out a shingle and being flooded with more cases than they can handle are largely over. The reason for this is not difficult to discern. While the number of ADR cases is growing, the number of arbitrators and mediators is growing even faster and, correspondingly, so is the competition to supply neutral services.

To meet this competition and develop a thriving practice, it is important that ADR professionals qualitatively master their craft. This webinar will provide you with a comprehensive and fast-paced overview of the essential considerations, aspects and elements conducive to starting, establishing and growing a thriving dispute resolution practice. The speakers will present their insights, experiences and observations—developed in the trenches—on what works and what does not in developing an ADR practice. They will also share best practices, strategies and benchmarks for creating your own customized, viable and effective business, strategic and marketing plans.       

This recorded webinar addresses the following areas and questions:

•    The current state of the dispute resolution industry.
•    What is the “neutral” profession?
•    Should you become an arbitrator or mediator?
•    Becoming a competent arbitrator/mediator.
•    Starting your practice.
•    Marketing, servicing and maintaining your practice.
•    Servicing your caseload.
•    Growing your caseload.
•    The future of the dispute resolution industry.

WHO WOULD BENEFIT FROM THIS PRESENTATION:  Arbitrators, mediators, and other dispute resolution professionals; anyone contemplating a future as an arbitrator or mediator; service providers; marketing and business development professionals; case managers; and academics.

This program does not qualify for the AAA's annual Arbitrator Continuing Education requirement.

Launching the Course After Registration

If you register for this recorded webinar you will receive a confirmation email containing a link to the course. You will click the course link in that email or copy and paste the link into your browser to launch the course.


CLE Information:

CLE is currently not offered on AAA recorded webinars. Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator. A Certificate of Attendance will be provided upon request.


Please contact AAA Education Services at or 212-716-3977.