Construction Mediation and the User Experience: Pathways to Settlement and Satisfaction

90 Minutes

A link to this recorded webinar's supplemental material appears at left.  You may download the materials once you have registered for the recording. Construction industry professionals often participate in the mediation process. Such participation may take the form of simply following the lead of the company’s attorney, or may rise to the level of playing an oversight role in the process on behalf of the company. Whatever the level of involvement, it is only through an in-depth understanding and working knowledge of mediation dynamics that industry professionals can be most effective in ensuring that the process serves their firm’s best interests. This 90-minute recorded webinar is a comprehensive introduction to the mediation process that also identifies best practices to enhance the user experience.

Faculty: 

Patricia Galloway, Galloway Arbitration, Inc.Cle Elum, WA

Harold Coleman, American Arbitration Association Los Angeles, CA

The AAA does not offer CLE in any jurisdiction for our online programs, but you may be able to use a copy of the certificate available at the conclusion of the course to submit for CLE credit on your own (we recommend that you confirm availability of CLE in your jurisdiction for this type of course).